Many services which offer their "24 hours a day" help also are ready to receive calls and answer questions regardless of a day or date, so, they are available 365 days a year. The number "365" emphasizes the fact that the company is ready to consult its clients in spite of holidays. This service was created comparatively recently.
What you can wait from "365 days services"
Clients of essay writing services highly appreciate customer support available all year round, because many of them need an urgent work and any day cannot be lost. In such a case they need to gain the support of the service which is able to accept an order or answer a question in spite of the day on a calendar. Usually companies which care for their customers to have the ability to communicate with an operator in any day of a year are very responsible concerning receiving orders, so they suggest high quality service.
However, some companies only use the mark "365 days a year" to make an impression of a reliable company and attract attention of customers, but it is not always possible to connect an operator. Sometimes it is good to try to consult with a representative of a company in some holiday to learn if the company doesn’t cheat.
As a rule services which offer round a year support care for their clients to be offered many types of communication, so among suggestions of their customer support is not only chat, mail or phone, but also Skype.
Usually such companies have a large customer base which needs explanations of some questions and consultations almost any time.