MyAssignmentHelp.com presents itself as a world’s ?1 writing service since 2007. The website looks good, but let’s decide whether this company actually provides its customers with the best services on the market or not.
The company offers many services. We would say even too many. Customers, probably, feel like kids in a candy store. There is a good statement – what is excessive that is unwise. MyAssignmentHelp.com offers all types of online academic services. Here customers can order an essay, a dissertation, coursework, etc. The company knows how to catch the attention, it shows which advantages the service has and offers some attractive discounts and referral program. The best way to evaluate the quality of service is to place an order and read the reviews of people who already did it. Let’s see what we found.
There are more than 14,000 reviews! We found that many customers aren’t satisfied with their orders. The most common reasons are misunderstanding between customers and writers, troubles with delivering papers on time, grammatical mistakes in the text and the absence of opportunity to get relevant help in the case if the work should be corrected. For example, one customer wasn’t pleased with its order. He asked his writer to fix it as the company offers such an option. Unfortunately, the customer saw no difference between the first variant of text and the edited one. As a result, the customer had to correct the content by himself. Such an approach tells us about the company's inefficiency to find professional writers for customers. Although, MyAssignmentHelp.com tries to convince clients that their writers are experts. The guests of the website can look at the profiles of all writers. We think this is a good idea because potential clients can notice the low rating of every writer.
As it has already been said we also decided to place an order. We ordered a simple essay and now we understand that we made a mistake. Our writer wasn’t going to keep a connection with us, we tried to tell him which changes our essay requires, but all we got was a completed order which was already off the table for us. Also, we had some problems with a discussion about the reasons of our desire to return the money. After long negotiations on which we spent 10 days, we got our money.
We can't say 24/7 customer support really works, as we were trying to get our money back for 10 days. Although, the website has a live chat that from time to time can be annoying for guests who just want to become acquainted with all services before placing an order.
Pricing on MyAssignmentHelp.com is based on the emergency and the service level (Premium, Standart, Limited). We think the company must details what the level Standart and Limited means as there is only the explanation for Premium. The prices are too high, especially for college students.
We are sure that MyAssignmentHelp.com isn’t affordable for all customers as prices are too inflated. The competency of writers is under challenge. The company has to teach each member of its team to hear the customers and keep a connection during the process of executing the order. It helps MyAssignmentHelp.com save its time and attract new customers. We can’t recommend this service as there are still some problems the company needs to solve in order to deliver papers with high quality.
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