Review of Paperell.com: Whether to Use It or Not
Types of works covered
The research covered several most crucial aspects of Paperell.com’s work such as the guarantees they give, specifics of their work, the price policy, and their customers’ feedback of course.
After exploring the website of Paperell.com, we have found out that the prices they set for the papers are higher than in other writing services. An average price per page is usually less than 16-18 dollars whilst at Paperell.com it is at least twenty dollars per page which makes it hardly affordable for all the students to order a paper from them. The absence of any discounts is also disappointing.
Also, it is impossible to pre-calculate the price or your assignment before you place your order. Instead, the service offers you to negotiate the price directly with their experts. What?!
- Money refund rules
The service promises a 100% guarantee or customer’s money refund. However, after taking a closer look at their refund rules and terms, we have figured out that the service has a pretty complicated scheme of refunding with lots of small details and nuances that are easy to miss if a customer is not familiar with this sort of services. For example, the company will not accept your refund request if it was not made by one of the contact methods mentioned on their website. Also, they will not return your money back if you receive a low mark for the paper you ordered from them. In general, it seems like the service is more interested in keeping their clients’ money instead of valuating the customers’ interests and trust.
It seems that the service has a pretty poor staff of writers: there are only nine people who work for them and whose data one can find on the homepage. Taking into account that the flow of orders, according to the Paperell.com, is pretty high, we wonder how those nine writers are able to deal with such a number of papers.
- Customers’ reviews
It seems strange that such a popular writing service has only 61 reviews from their customers. There is one more thing that looks weird and it is that all the reviews published on their homepage are positive, whilst, according to the results of the customer satisfaction survey, only 85-90% of customers are satisfied with the quality of the papers and could call the service trustworthy.
The service promises 24/7 customer support service and immediate help for their clients. However, we didn’t manage to get help on a very easy question at once. Instead, we were transferred to a support agent and had to wait until the other six people were in the queue before us.
- Paper’s quality
It seemed strange to us to find out that the service indicated that the quality of their papers depends on the level of their writers. It literally says that the writer’s skill determines the price and the higher the price the better the quality. Sounds suspicious especially after their promise to provide customers with professionally-written high-quality papers.
As a conclusion of this essay writing service review, we can say that the Paperell.com writing service doesn’t only charge higher prices comparing to the other writing agencies, but also has pretty unsure terms of payment and strangely organized services. That’s why Ozzz.org, can’t advise this service to you.
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