When you access Papernow.org website, you find yourself at the page “About us” where you can learn about main advantages of the service, the average price for papers and the list of papers they can help you with (the price, by the way, is pretty much above average on the market). At first sight, everything looks attractive: the interface is friendly and colorful.
However, it is a bit difficult to navigate through the website and find necessary info. The information is scattered over the site and you need to scroll a lot until you find what you are interested in. This is inconvenient but still fine. So what do they offer?
List of Services
On the first page, you can see the words “No Secrets Left – We Answer Questions About Our Service” but, in fact, there are no answers given. If you open any page, you’ll find long non-informative texts. There are no examples of similar essays that could help a student understand how the paper looks like.
Everyone, who has tried writing services at least once and burned, does not trust the first thing they see on an agency website. You will not find anything like the list of services and its exact description, but instead, there are descriptions of how good the service is (which is definitely not helping). However, as long as the agency aims at making customers’ lives easier on the academic level, there is a large list of essay types and research papers, which means that the service has a big and experienced team.
Pricing and Discounts
There is an online calculator where you can indicate dates, the number of pages and type of an essay which is convenient, but discounts are a bit tricky. On the website, it is said that they can provide you a discount but what discounts and when you get them is a mystery. The price is a bit above average compared to other services. Revisions are claimed to be free but we paid extra $5 for sending the paper for a revision because the writer was not able to fix stuff.
The quality is not good but satisfactory: after a revision, we got a final paper that was acceptable. We ordered a simple essay in Psychology so there should not have been any problems with that. However, it was obvious that the paper was written not by a native speaker: too many mistakes.
Customer support is great: they responded immediately and sent our paper for a revision, then a second one and then a third one. But after three revisions when you cannot get what you need, there is not much actually what they can do. In overall, despite customer support efforts, the impression was not great and the service failed to provide us with the quality that would fit their prices.
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