Papersowl.com Overview: Main Pros and Cons of the Service
Looking for a reliable writing agency online you can face such a common problem as lots of scammers: this is the main reason you need a quick overview of the service before you trust them your paper. Papersowl.com is now gaining popularity among students, so we decided to test it and look at the main pros and cons that make it a good or bad agency.
According to the info you can easily find when googling, Papersowl.com is trusted by hundreds of students and you can get in touch with the team right after visiting the website. But at the same time, on the web, there are many negative reviews from customers that describe it as not reliable, expensive and hard-to-reach service. So what can this agency offer to their customers?
List of Services
At first sight, the website does not contain any educational information: this is an ordinary landing page that provides users with basic and not very useful info: live chat, list of services offered, contact form and advantages of the service. So the owners of the agency did not actually care about creating a good website with informative content: it is impossible to find necessary info about prices, numbers and examples of works, you can just read about the service advantages (with no proofs).
The team claims they offer professionally written content and provide reviews of the customers (although, we always suggest you to look at reviews on other websites because it does not guarantee impartial feedback). And if you do that, you’ll see that the reviews are not that bright and positive at all.
Papersowl.com offers any type of essays, research and academic papers and you can find a full list on the website. However, they also encourage you to fill in the form to find out more about the services.
Pricing and Discounts
On the website, there is no information about pricing or discounts: just a short notice that prices are affordable but no rates or numbers given. This is a big disadvantage because students usually have a limited budget and need to know the exact price to compare it with similar agencies and choose the cheapest. You will find out the price only after you place an order, which is not very convenient.
Quality of Papers
When testing, we submitted an order for an essay in Politics (three pages long). We got it on time and the quality was pretty good. However, they did not include the list of references which was absolutely inappropriate. When we asked for a revision, it turned out that it would be additional cost - unpleasant surprise.
You can contact the team via live chat or social networks (they do have the official page on Facebook), but there are no mobile apps, email addresses or phone numbers indicated, just the online form. So in case of urgency, you do not have an option to write an email or call, just leave a message in a live chat and wait for someone to answer. Papersowl.com offers 24/7 support though, but anyway, a phone number is a must for such service.
Overall, Papersowl.com does its job, but how they do it is questionable: such things as a mobile app, email and contact phone numbers are necessary for a good customer service. The main point is the absence of the fixed prices so you cannot be sure about the budget when ordering the service and at the same time, you are limited in ways of how you can reach them.
“This is not my first experience of buying essays online. And your service seems to be one of the worst... I could never get in touch with your managers. And I had to pay more for my order than I expected relying on the prices available. After getting my order done, I was also dissatisfied with the quality of paper. You could do it better! Anyway, I now know that your company isn’t on my list.”